Ndiyakuzonwabisa kwi-Free Worldwide Delivery kuzo zonke iilaydi, akukho ncinane efunekayo!

FAQS

iintlawulo

Ndiyakwazi ukuhlawula imali kwi-delivery? / Ngaba ndinakho imali yakho ngenxa yokuba ndingenayo ikhadi lekhredithi.

I’m afraid as of now our operations are only limited to credit/debit card transactions and Paypal. This is to ensure our customers get their consumer protection and also our business is validated. In the future we may be able to accept cash upon delivery though. If you do not have any of the payment methods as stated perhaps you could get someone to help you with the payment first :)

Paypal
I-Paypal inikezela ukukhuselwa komthengi kwaye iyanceda abasebenzisi ngokubonelela ngeendlela ezikhuselekileyo kunye nemigaqo emihle yembuyekezo. Yingakho sikhuthaza ukusebenzisa i-Paypal ukugqiba ukuthengiswa kwakho apha ngokukhuselekileyo ngaphandle kweengozi zekhadi lesikweletu.

If you have a Paypal account, just checkout with Paypal and login to complete your purchase accordingly.

Kuthiwani ukuba andinayo iAkhawunti ye-Paypal ?!

Don't worry as you do not need to own a PayPal account to pay: you may enter your credit card's data directly at PayPal and complete your payment. You Akudingeki ukuba ubhalise i-akhawunti ye-PayPal.

1) QINISELISA "UKUHLOLA NOKUBHALA KWEKHADI KWEKHARITYHULI

If your PayPal page looks as follows, just click on "Pay with Debit or Credit Card" or "Check out as a Guest".

2. FUMA IINKCUKACHA ZAKHADI ZAKHARITYHULA

Idilesi, i-imeyile kunye nenombolo yefowuni ingacelwa kwakhona ngokuya kwilizwe lakho.

Xa usuqedile, nqakraza kwi "Hlola kwaye uqhubeke".

3. CALISA "PLA MANJE"

4. CACISA "HAYI, MTHANDA" NJENGOBA UKUFUNEKA NGOKUKHAKHA I-PAYPAL ACCOUNT. UMTHETHO WAKHO UQHUBILE!

YENZA! UYA KUFUMANA KUNYE UKUQHUBEKA KWEMEMAIL UKUFUMA UKUPHATHISWA KWAKHO! NJONGA UKWENZA :)

zokubuyisa

Inqubomgomo yethu yokubuya iphela Iintsuku ze-30 ukususela mhla ufumana umkhiqizo (IE isayina ukusuka kwinkonzo yakho yeposi). Ukuba iintsuku ze-30 ziye zadlula ukusukela ngelanga, asikwazi ukukunika imali okanye ukutshintshiselana.

Ukuba iphoso liphezu kwethu (lixutywe, liphosakele xa sifika), siya kuhlawulwa ngokuqinisekileyo ukubuyisela ukuthumela :)

Ukuze uvumeleke ukubuyisela, umcimbi wakho makangasetyenziswanga kwaye kwimeko efanayo ukuba uyifumene. Kufuneka kwakhona kubekwe kwiphakheji yangaphambili.Ukugqiba ukubuyela kwakho, sifuna irisidi okanye ubungqina bokuthenga. Please do not send your purchase back to the manufacturer. Nceda uqaphele ukuba ukubuyiswa kweemali zokuthunyelwa kwe-postage akuyi kuhlanganiswa nathi. Sincoma i-imeyile kwiqela lethu loxhaswa ngeenkcukacha ezipheleleyo zophando.

Ukubuyisela i-Order yokubuzisa, nceda uqhagamshelane nathi ngefom yoqhagamshelwano kwisayithi yethu

INQUBOMGOMO YOKWENZA

Xa kuthengwe i-oda yakho, uza kuba neeyure ze-24 ukucima umyalelo wakho. Siza kuhlawula ngokutsha xa ukhansela umyalelo wakho kwiiyure ze-24. Nangona ukuba iiyure ze-24 zidlulile ekubeni wenze umyalelo, kuya kufuneka ulinde iplasela yakho ukuba ifike phambi kokuba ungawabuyisela.

UMGAQO-NKQUBO

Xa ukubuya kwakho kufunyenwe kwaye kuhlolwe, siya kukuthumela i-imeyile ukuze sikuxelele ukuba siyifumene into yakho ebuyiweyo. Siza kukwazisa kwakhona ngokuvuma okanye ukulahlwa kwembuyekezo yakho.

Ukuba uvunyiwe, ke imali yakho iya kubuyiselwa, kwaye i-credit izakusetyenziswa ngokuzenzekelayo kwikhadi lakho lekredithi okanye indlela yokuqala yokuhlawulwa, ngaphakathi kwintsuku ethile yeentsuku kuxhomekeke kumthengisi wakho wokuhlawula.

NGAPHAMBILI KANYE OKANYE UKUQHUBEKA

Ukuba awufumani ukubuyiselwa kwembuyekezo okwangoku, qwa lasele i-akhawunti yakho yasebhanki kwakhona.

Emva koko qhagamshelana nenkampani yakho yekhadi lesikweletu, kungathatha ixesha ngaphambi kokuba imali yakho yokubuyiselwa imali ibhalwe ngokusemthethweni.

Ukuqhagamshelana ngokulandelayo nebhanki yakho. Kukho ixesha elide lokuqhuba ixesha ngaphambi kokubuyiswa kwembuyekezo.

If you’ve done all of this and you still have not received your refund yet, please contact us via the contact form on our site

Iikhowudi zeposi

Q- Ikhowudi yeposi iyimfuneko yokubeka umyalelo kodwa andinayo kwilizwe lam. Ndingayenza njani umyalelo?

A- If your address does not have a postal code kindly enter "11111" and place your order normally. This way, we will know that there is no postal code to include

Ukuhambisa ngenqanawe

INDLELA NGOKUBA IYAQALA NGANJE UKUPHATHWA KWEENKQUBO?


Orders typically take up to 5 days to process before they ship – excluding weekends and holidays. During Holidays processing times may take up to 14 days.

INDLELA YOKUPHATHA KWIXESHA?


Imiyalelo yase-US iya kuthunyelwa nge-USPS kunye nee-Orders zamazwe ngamazwe ziya kuthunyelwa ngokubhekiselele ekuzalisekeni kwesiko kuvela kuyo.

Transit Times to United States: 5 - 20 Business days
Transit times to International: 10 - 21 Business days
Iimitha zemizuzu yezothutho ziyafumaneka kwiiveki ze-3.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

NDIYA KU FUMANA I-NUMBER?


Imveliso nganye iyakuthunyelwa kwiindawo ezizalisekileyo ezahlukeneyo kwihlabathi lonke njengoko iqela lethu lophando lwemiveliso lichitha ixesha lokuvelisa umgangatho kodwa iimveliso ezinokuthengwa. Nangona singenako ukubonelela ngokulandelela imveliso yakho, inkampani yethu iqinisekisiwe ngokugcwele kwiipakethi kunye naziphi na izinto ezilahlekileyo ziya kuhlanjululwa mahhala kuwe.

YINTONI INKOSI EYA KUVENZISWA NGOKUSEBENZA


I-courier service ngokwenene incike kwiziko lethu lokuzaliseka. Oku kungenxa yokuba umkhiqizo wethu unxweme kumazwe ahlukeneyo ukuqinisekisa ukuba ufumene intengo efanelekileyo. Iinkonzo ze-Courier ziyahlukahluka kwilizwe elizweni. Ngaphandle kwesiseko esomeleleyo seshishini kunye nenkonzo yeposi ye-courier asikwazi ukufumana amaxabiso angabizi ngokutsho kwejubane esiya kulahlekelwa kwiimarike zehlabathi ezifana ne-Amazon kunye njalo.

Nangona kunjalo, siya kuqinisekisa ukuba ufumene iphakheji yakho kwaye unike inkxaso yomshuwalense kwiphakheji yakho kwimeko yokulahleka kunye nelahleko

NDIQONDE OKUNYE OKUNYE KWI-1 ITEM, KUNYE NDIMELE NGEMVA KWEMINYE, KUNGANI NOKUBA?


We do our best to reduce cost on your end so that you don't have to pay high taxes/premiums to get your items ! If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.

INGABA NDIFANELE UKHLAWULA IIMALI EZIFUNDAYO OKANYE I-TAX YOMSEBENZI KWI-PRODUCTS?


Amaxabiso abonakaliswe kwi-receipt yakho KUNYE hlukile kwizinto oyalele kodwa nceda ungakhathazeki! Ngokuqhelekileyo esi sikolo esizalisekileyo siya kwenza ntoni ukuphawula njengamaxabiso aphantsi kakhulu okanye ukuphawula izinto njengezipho ngokupheleleyo. Oku kukuthintela iintlawulo / iintlawulo zokungenisa iintengiso ezithe zenziwa ekupheleni kwakho kumazwe athile ezi ntlawulo zongeziweyo zibiza kakhulu.

NDIQHELELE UMTHETHO KANYE Andizange Ndiwamukele UKUBHALISWA KWEMAIL ... KUYA KUTHINI?

Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there. If there is still no confirmation email , please email our support team via the contact form on our site

YINTONI UKUBA NDINGIYE EKHAYA NGOKUKHULULELA?


Nabani na ekhaya angayifumana iphakheji egameni lomthengi. Ngokuqhelekileyo umthumeli uya kushiya isiliphu sokuqokelela ukuba akukho mntu uhlala ekhaya kwaye unokuqokelela ipelsela yakho kwipostile elisondeleyo.

Ndifuna ukutshintsha INDLELA YAMANDLA / I-ADDRESS, UNGAKUYA?


Though we highly encourage you double check sizes and addresses prior to placing an order with us, we fully understand that things come up and mistakes can be made. We process orders the same day they are placed. If a change needs to be made to your order please contact us via the contact form on our site ASAP and we will do our best to accommodate that change, BUT we can not make any promises. If the item(s) has already been shipped from our fulfillment center we cannot make changes to the order. In that case, you can send the wrong item to the nearest Regional Warehouse and once received we can send out a corrected item. Please contact us to find out where is the nearest Regional Warehouse from your country.

NDIYE UMBUZO NGEMISEBENZI YAMANYE OKANYE NGAKHO UKUBA UKUBA UYAPHENDULWA LAPHO, NDIYA KUFUNA NJANI?


Please contact us and we will be happy to answer any of your questions :)


Bhlisa

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